Frequently Asked Questions
What sizes do you carry?
Sizing varies by product. The exact sizes available are listed on each product page along with a fit note. If you're between sizes, size up.
Where do you ship?
United States and most international destinations. Shipping rates and estimated timing are calculated at checkout based on your address.
How long until my order ships?
Most of our products are made to order. Production and shipping timing is shown at checkout based on the items in your cart. You'll receive a tracking email once your order leaves.
Do you do returns or exchanges?
Because most pieces are made to order, we don't accept open-ended returns. If an item arrives damaged, defective, or incorrect, reach out with a photo and we'll make it right.
What are your products made of?
Materials vary by product. Where available, we list the core material and construction details on the product page. If you need specifics before ordering, reach out and we'll confirm them.
Are the designs printed or embroidered?
It depends on the product. Some pieces are printed, while others use embroidery or other finishing methods. If the method matters for a specific item, contact us and we'll confirm it before you order.
Do you do custom or bulk orders?
For teams, protocols, conferences, or groups — yes, on a limited basis. Email hello@altcoinapparel.com with what you're thinking and we'll see if it's a fit.
Who runs Altcoin Apparel?
A crypto-native founder-operator who's been here through multiple cycles. Every drop is personally reviewed before it ships, and questions go to a real person — not a bot.
Do you accept crypto for payment?
Checkout today runs on standard card payments. Crypto checkout is on the roadmap.
How do I contact you?
Email hello@altcoinapparel.com. We aim to respond within one business day.