Shipping policy

Shipping Policy

Last Updated: April 29, 2026

Altcoin Apparel ships worldwide. Because every product is print-on-demand, shipping timelines have two phases: PRODUCTION and TRANSIT.

1. PRODUCTION TIME

Each item is custom-made after you place your order. Typical production:

  • Apparel (t-shirts, hoodies): 2–5 business days
  • Accessories (mugs, hats, posters): 2–7 business days
  • Embroidered items: 5–8 business days

Production time begins after order confirmation, NOT after order placement. Custom, high-volume, or holiday-season orders may take longer.

2. TRANSIT TIME

Once your order ships, transit times depend on destination and carrier:

  • United States: 3–7 business days
  • Canada: 5–10 business days
  • Europe / UK: 7–14 business days
  • Australia / NZ: 10–20 business days
  • Rest of world: 10–30 business days

Total estimated delivery = production + transit.

3. SHIPPING COSTS

Shipping is calculated at checkout based on destination, weight, and selected service. We periodically offer free-shipping thresholds — follow our newsletter and social channels for current promotions.

4. TRACKING

Tracking numbers are emailed when your order ships. Allow 24–48 hours for tracking to populate. If tracking has not updated for 5+ business days, contact us.

5. CARRIER OPTIONS

We use USPS, UPS, DHL, and regional carriers selected by our fulfillment partners (Printful, Printify) based on destination and order weight.

6. INTERNATIONAL ORDERS — DUTIES, TAXES & CUSTOMS

International buyers are responsible for any import duties, VAT, GST, or customs fees imposed by your destination country. These are NOT included in the price or shipping cost and are collected by your local carrier or customs authority before delivery.

We are not responsible for:

  • Customs delays
  • Refused or undeliverable packages due to unpaid duties
  • Country-specific import restrictions

If your country imposes restrictions on the import of crypto-themed, political, or commentary apparel, please confirm eligibility before ordering. Refused or seized packages are not eligible for refund.

7. ADDRESS ACCURACY

Provide a complete, accurate shipping address at checkout. Orders cannot be modified once production begins. Returned-to-sender orders due to address errors may be reshipped at your expense.

8. LOST, DELAYED, OR STOLEN PACKAGES

See our Refund Policy for claim procedures. Generally:

  • Wait 7 business days past the estimated delivery date before reporting
  • File claims within 30 days of the estimated delivery date
  • Provide tracking screenshots and any carrier communication

We are not liable for theft from porches, mailrooms, or other delivery locations once the carrier marks the package delivered.

9. APO / FPO / PO BOXES

We ship to PO Boxes and APO/FPO addresses where carriers permit. Some fulfillment partners cannot ship to PO Boxes for certain product types.

10. HOLIDAY & PEAK-SEASON SHIPPING

Production and shipping times typically extend during:

  • Black Friday / Cyber Monday (late November)
  • Holiday season (December)
  • Mother's Day, Father's Day, Valentine's Day weeks
  • New product launches

Order early. We post updated cutoff dates on the Site and via email during peak periods.

11. CONTACT

Altcoin Apparel
A brand of WE3 Media LLC
Email: contact@altcoinapparel.com